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Above and Beyond
Infinity Logistics understands the difficulties our clients face when an order is late, or a lead time is approaching! That is why the Infinity team makes extra efforts to go ‘’Above & Beyond’’. When the clock is ticking and you have the pressures of an already busy workload on your back, you can count on the Infinity team to take on the pressure of delivering a quality solution to your client.
From the moment you click send on your email or dial your phone you can rest assured that one of our team will be ready to support your requirements and provide an un-rivalled chain of communications and updates that focused towards taking the stresses created by global supply chains from our clients.
At Infinity, we feel that the world of logistics is trying to digitalise every step of your shipments journey. Whilst this works well up in the cloud, we feel that the human element is gradually starting to disappear. Whilst we love technology & automation there are limits to what information a computer can push to a client.
If you picture several engineers stood in a workshop awaiting an urgent spare to complete a repair, by adding in the human element whereby a personalised update is provided explaining the reason there is a delay and providing a real-world estimate of the parts arrival. This precise information can help determine whether the engineers take an early break or move onto another project to maximise time & costs. This is where we believe Infinity raises the standard by going ‘’Above & Beyond’’
